Kayo Sports is a popular streaming service in Australia that offers a wide variety of live and on-demand sports content. If you’re a Kayo subscriber, it’s important to know how to manage your subscription, including checking your subscription details, billing information, and remaining viewing time. This article provides a comprehensive guide on how to check your Kayo subscription, regardless of how you signed up.
Checking Your Kayo Subscription via the Kayo Website
The most straightforward way to check your Kayo subscription is through the Kayo website. Here’s how:
- Step 1: Go to the Kayo Sports website kayo sports.com.au/connect and log in to your account using your email address and password.
- Step 2: Once logged in, click on your profile icon in the top right corner of the screen.
- Step 3: Select “My Account” from the drop-down menu.
- Step 4: On the “My Account” page, you’ll find a section called “Your Subscription.” This section displays your current subscription plan (One, Basic, or Premium), the billing date, and the next billing amount.
- Step 5: You can also view your billing history and update your payment information in this section.
Checking Your Kayo Subscription via the Kayo App
If you prefer using the Kayo app on your mobile device or smart TV, you can also check your subscription details there:
- Step 1: Open the Kayo Sports app and log in to your account.
- Step 2: Tap on your profile icon in the top right corner of the screen.
- Step 3: Select “My Account” from the menu.
- Step 4: You’ll be redirected to the Kayo website’s “My Account” page, where you can view your subscription details as described above.
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Checking Your Kayo Subscription via Third-Party Billing Platforms
If you signed up for Kayo through a third-party platform like Apple, Google Play, or Telstra, you might need to check your subscription details through their respective platforms.
- Apple:
- Open the App Store and log in with your Apple ID.
- Tap on your profile icon.
- Select “Subscriptions.”
- You’ll see a list of all your active and expired subscriptions, including Kayo.
- Google Play:
- Open the Google Play Store app.
- Tap on your profile icon.
- Select “Payments & subscriptions” and then “Subscriptions.”
- Find Kayo in the list of your subscriptions.
- Telstra:
- Log in to your Telstra account.
- Go to “Services” and then “My Media.”
- You’ll find your Kayo subscription details there.
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Understanding Your Kayo Subscription Details
Once you’ve accessed your Kayo subscription information, it’s important to understand the details displayed:
- Subscription Plan: This indicates whether you have a Kayo One, Basic, or Premium subscription, each with varying features and simultaneous stream limits.
- Billing Date: This shows the date when Kayo charges your account for the next billing cycle.
- Next Billing Amount: This displays the amount you’ll be charged on your next billing date.
- Billing History: This section provides a record of your past Kayo payments.
Managing Your Kayo Subscription
Besides checking your subscription details, you can also manage your Kayo subscription through the “My Account” page. This includes:
- Changing your subscription plan: You can upgrade or downgrade your Kayo plan at any time.
- Updating your payment information: You can change your payment method or update your billing address.
- Canceling your subscription: If you wish to cancel your Kayo subscription, you can do so through the “My Account” page. However, note that canceling your subscription will result in losing access to Kayo at the end of your current billing cycle.
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Conclusion
Checking your Kayo subscription is a simple process that can be done through the Kayo website, app, or third-party billing platforms. By regularly reviewing your subscription details, you can stay informed about your billing cycle, plan details, and manage your subscription effectively. If you have any further questions or encounter issues with your Kayo subscription, you can contact Kayo’s customer support for assistance.